School Nurse Support

Please see information and links below about health services available in Cheshire East

Contact Hub in Cheshire East has launched

We’ve made it easier for families and health professionals to contact local children and family health services
in Cheshire East, including Infant Feeding, Health Visiting, School Nursing, Immunisations and Family Nurse Partnership (FNP).

The Contact Hub, from the 0-19+ Service, provides a single point of access for families and health and
care professionals across Cheshire East.

It is a centralised contact centre and digital one stop shop for all things 0-19+. The single point of
access model enables families and health professionals to be directed to the right service at the right time,
with service users only telling their story once which reduces stress and anxiety for many people.

It offers a person centred approach and is staffed by clinical and non-clinical staff who triage and respond to
calls from parents, carers, young people and health and care professionals across Cheshire East.

Staff provide a range of support, as well as signposting and following up families depending on their need.

The Contact Hub is the first point of contact for both service users and health and care professionals.

It is structured around the following:

• • Telephone advice line and signposting to local services
  • Service support - Infant Feeding (Cherubs), Health Visiting, School Nursing, 
    Immunisations Administrative Team, and Family Nurse Partnership (FNP)
  • Peer support
  • ChatHealth - text messaging facility for 11-19 year olds (delivered by the School Nursing Team)
  • Dedicated Facebook pages - Cheshire East Health Visiting Hub and Cheshire East School Nurses
  • Referral management via an easy to use online form and triage
  • Signposting and referrals into other local services
  • Dedicated children and young people’s website - instant access to information and guidance

The specialist team is on hand Monday to Friday, 9.00am - 4.30pm.

How to access the Contact Hub

As a health and care professional you can refer a family or young person to any of the
0-19+ Services - Infant Feeding (Cherubs), Health Visiting, School Nursing, Immunisations Administrative Team,
and Family Nurse Partnership (FNP) - by completing the easy to use online referral form. The referral will be
processed by a member of the team.

Contacting the team is easy:

• • Telephone: 0300 123 4058
  • Email: wchc.cehub@nhs.net
  • Complete the online referral form

For more information visit the dedicated Contact Hub section on our website.